Deleting your account

How to erase your Ride Guide account, including one made by signing in with Facebook, and what that does.

On this page

How to delete your account

  1. Sign in to Ride Guide.
  2. Open your account and choose Delete account.
  3. Optionally export your data first from the same dialog.
  4. Request deletion, then click the confirmation link we email you.

Deletion is permanent and signs you out. If you are the only admin of a Party that has other signed-in members, promote one of them to admin first.

What is deleted

  • Your account, sign-in methods, sessions, name, email, preferences and profile picture.
  • Your entry in every Party you belong to, and your votes and attendance in them.
  • Activities you were the only attendee of.
  • Any Party where you are the last signed-in member, with all of its data.
  • Your join requests, and invites sent to your email address.
  • Your name on invites you sent to others (replaced with "Deleted user").

What stays

  • Parties that still have other signed-in members, including their manually added members.
  • If you were banned from a Party, a salted hash of your email address - no name or account ID - so the ban survives re-registration. See our privacy policy.
  • Anonymous account IDs in the edit history of Party documents. They hold no name or email, and we can't rewrite that history.

Questions

Can I undo it? No. Export your data first if you want a copy.

I signed up with Facebook. Is that deleted? Yes. We delete our copy of your account; to also remove Ride Guide from your Facebook account, do so in Facebook's Settings under Apps and Websites.

I can't sign in. Email britishwerewolfdev@gmail.com from your account address and we'll help.